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Delivery

JosyRose is open Monday – Friday 9am – 4.30pm. We are closed Sat – Sun & Bank/Public Holidays.

We try our best to ship all priority orders placed before 2pm on a working day, out the same day. All orders placed after 2pm, will be despatched the next working day.

Therefore, if you place your order between 2pm Friday & 2pm the following Monday, your order will not be despatched until the Monday.

If you choose the free despatch option, please be aware this may delay your order for up to 7 working days as upgraded despatch orders are picked and packed first.

Free delivery on all UK Mainland orders. - Please allow 3-4 working days after despatch for your order to arrive. This service does not require a signature. Parcels are not considered late or lost by Royal Mail until after 15 working days from the date of despatch. If this applies to you, please contact Customer Services..

This service has been introduced for customers who are not in a hurry to receive their goods. Free despatch orders are placed in a slower queue to better manage workflow. If you are in a rush for your items, we recommend that you upgrade your free delivery to 1st class for just £0.99 (for orders under £10) or £1.95 (for orders over £10).

Recorded Delivery - £4 (UK only) - Please allow 1-2 working days after despatch for your order to arrive. Signature required - please ensure that the delivery address you provide us with is convenient for yourself, a friend, family member or colleague to sign for the parcel. A tracking number will be emailed to you when your parcel is despatched, follow your parcels progress via Royal Mail’s online tracking service. Parcels are not considered late or lost by Royal Mail until after 15 working days from the date of despatch. If this applies to you, please contact Customer Services

Special Next Day - £7.50 (UK only) - FREE on orders over £75 - Orders must be placed before 2pm in order for it to be delivered the next working day. If orders are placed between 2pm on Friday and 2pm the following Monday then it will arrive on the Tuesday. Please note: JosyRose do not offer a Saturday delivery service. Signature required - please ensure that the delivery address you provide us with is convenient for yourself, a friend, family member or colleague to sign for the parcel. A tracking number will be emailed to you when your parcel is despatched, follow your parcels progress via Royal Mail’s online tracking service. If your parcel does not arrive within 24 hours, please contact Customer Services.

PLEASE NOTE THAT ALL COURIERS INCLUDING ROYAL MAIL AND UK MAIL ONLY GAURANTEE A 95% SUCCESS RATE FOR NEXT DAY DELIVERY.

Please note: N.Ireland, Scotland & UK Non-Mainland deliveries can take up to 2 working days.

European Delivery - £9 - Tracked and recorded service – Please allow 3-5 working days. If you would like further information, please contact Customer Services.

USA Canada and Anzacs. £16 – We always send by the fastest method, tracked and recorded. You should expect your order within 7 working days from despatch – Sometimes quicker.

Rest of World Delivery - £17.50 - Delivery times vary according to global destination. Signature required – please ensure that the delivery address you provide us with is convenient for yourself, a friend, family member or colleague to sign for the parcel. (A signature is not required in all countries.) If you would like further information, please contact Customer Services.

Please Note: We shall have no liability to you for any late delivery of products ordered to the extent that the delay is due to any event outside of our reasonable control. This includes, but is not limited to; acts of God, war, flood, fire, strikes, and traffic accidents.